Terms of Use

Last Updated: November 2025

Welcome to Yaczo IT Solutions (“Yaczo”, “we”, “our”, “us”). These Terms of Use govern your access to and use of our website, services, tools, and any related platforms (collectively, “Platform” or “Services”).

By accessing, browsing, or using our Platform or Services, you agree to be bound by these Terms of Use. If you do not agree, please do not use the Platform.

1. Contractual Relationship

By using the Platform, you enter into a binding agreement with Yaczo IT Solutions. Any additional or conflicting terms proposed by you will not be valid unless approved in writing by Yaczo.

We may modify these Terms at any time without prior notice. It is your responsibility to review them periodically.

2. Eligibility & User Responsibilities

You agree to:

• Provide accurate and complete information when using or registering on the Platform.
• Be responsible for all activities that occur under your account.
• Use the Platform only for lawful purposes and in compliance with Indian laws.

3. No Warranties

Yaczo provides all Services on an “as-is” and “as-available” basis. We do not guarantee accuracy, completeness, or uninterrupted availability of the Platform. Your use of the Platform is at your own risk.

4. Intellectual Property

All content on the Platform, including designs, graphics, code, and layout, is owned or licensed by Yaczo. You are not permitted to copy or reproduce any of these materials.

5. Third-Party Links

The Platform may contain links to third-party websites. Yaczo is not responsible for the content or policies of these external sites.

6. Indemnification

You agree to indemnify Yaczo and its team against any claims or losses arising from your breach of these Terms or misuse of the Platform.

7. Force Majeure

Yaczo will not be liable for delays or failures caused by events beyond our control, including natural disasters, cyberattacks, or government restrictions.

8. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India. Any disputes fall under the exclusive jurisdiction of Indian courts.

9. Contact

For concerns related to these Terms, email: info@yaczo.com

Privacy Policy

Last Updated: November 2025

This Privacy Policy explains how Yaczo IT Solutions collects, uses, stores, and protects your information when you visit our website or use our Services. By accessing our Platform, you consent to this policy.

1. Information We Collect

• Personal Information: Name, email, phone number, business details, project requirements.
• Technical Information: IP address, browser type, device info, pages visited.
• Payment Information: Collected securely through third-party gateways (we do not store full card/bank details).

2. How We Use Your Information

• To deliver our IT services
• To respond to inquiries
• To improve website performance
• To send service updates
• To conduct analytics and prevent fraud

We do not track what specific users read; only page-level performance.

3. Sharing of Information

Yaczo does not sell or rent your data. We may share information only with:

• Trusted service providers
• Legal authorities (if required)
• Internal teams for project handling

4. Security Measures

We take reasonable security steps to protect your data. However, online transmission cannot be guaranteed as 100% secure.

5. Data Retention & Deletion

You may request deletion of your data by emailing info@yaczo.com. Data may be retained as required for legal, operational, or fraud-prevention purposes.

6. Your Rights

• Access your data
• Request correction
• Request deletion
• Withdraw consent

7. Consent

By using our Platform, you consent to the collection and processing of data as described in this policy.

8. Policy Updates

We may update this Policy as needed. Updates will be posted on this page.

Refund & Cancellation Policy

Last Updated: November 2025

At Yaczo IT Solutions, we strive to deliver high-quality services. If something does not meet your expectations, we follow a fair and transparent refund process.

1. When You Can Request a Refund

• Within 7 days of purchase
• If the service has not been fully delivered
• If the service is eligible for refund

2. Non-Refundable Services

• Domain registrations
• Third-party software/licenses
• Custom development work already started
• Services marked as non-refundable

3. How to Request a Refund

Email info@yaczo.com with:

• Your name
• Service purchased
• Payment details
• Reason for refund

Requests are reviewed within 5 business days. Approved refunds are processed within 7–10 business days.

4. Partial Refunds

If work has begun, a partial refund may be issued based on work completed and resources spent.

5. Cancellation Policy

You may cancel a service within 7 days if work has not started. Once work begins, cancellation charges may apply.

6. When Refunds Are Not Possible

• If work has already started
• If delays are caused by missing inputs from the client
• If the service is fully delivered
• For non-refundable categories

7. Contact

For refund or cancellation issues, email: info@yaczo.com